You’ve placed an order and it’s been delivered whilst you’re out. Your neighbour can’t take your order, or you don’t have another location, your parcel can be left so a card has been left for you to collect after 24 hours at your local depot! Phew!
This is a very familiar scenario for many of us unfortunately and can be frustrating, especially as you’re almost out of your favourite e-liquid and need it NOW!
From this week, we can help!! We’ve listened to your feedback and we’re piloting the launch of our brand-new Click and Collect service in three areas. We think this is going to be really popular and depending on how much, we hope to expand the service to all stores across the UK!
How does it work?
Ordering is easy and quick. You simply call your local store number and place your order over the phone. Payment is taken over the phone and a collection time is agreed with you. It is that simple!
What’s the number?
The following stores are piloting the scheme and will be taking orders over the phone Tuesday to Saturday between 9am – 4pm with an out of hours number available seven days a week.
Bridgend – 0165 665 2640
Chepstow – 0129 162 0251
Rumney – 0292 036 4308
Splott – 029 2049 0222
Canton – 029 2039 9330
Tonypandy – 01443 435312
Out of hours number – 07951 366128
It’s just another way of making it easier and more convenient for you to buy your favourite e-liquids and accessories, you’ll never be short again!!